TERMS & CONDITIONS:
- We do not warranty or guarantee any living plant. No returns or exchanges on live plants. All sales are final on live plants.
- All sales or promotional items cannot be returned or exchanged.
- Return Policy: All sales final. No exchanges or returns. No Warranty on Live Plants.
- Unopened and unused merchandise may be returned with your receipt, and is subject to approval by management.
- All returns may be subject to a 15% restocking fee. No refunds are given on returns. Store credit only.
- All claims on delivered goods must be made at time of delivery.
Local delivery (Manhattan, Bronx, Brooklyn, Queens) is available through our industrious Plant Taxi!
Shipping and delivery outside NYC is available, please contact us to arrange a quote.
To read more about our Delivery Options, visit Urban Garden Center Delivery, which can be found on our Home Page:
ATTENTION: In-Store Pick Up
Most orders will be available within two hours; however, items requiring assembly may take longer. Please wait until you receive a pickup notification before coming to the store.