PLEASE NOTE: During checkout, you will be given the following options:

• Pick Up In Store (FREE!)
• Curbside 
• White Glove Delivery

For detailed information and available options, please scroll down to learn more.

Any questions or additional services needed, please contact info@urbangardenNYC.com

PICK UP IN STORE

There is no fee for picking up from our Retail location. Depending on the size of your order, you may be instructed to pick up from our warehouse, conveniently located 8 blocks away. We recommend calling, texting, or emailing before heading to the store to ensure your items are available for pick up.

CURBSIDE DELIVERY

Fee based on location, to be selected during Check Out.

We deliver to your curb or building front. If you have a doorman or staff person who will accept delivery, this is the option to choose. Depending on the size of the order, it will not be taken beyond the building front. If the order is over-sized, it will be delivered to the sidewalk only. Again, the Curbside Delivery base fee is selected during the check out process.

WHITE GLOVE DELIVERY

Fee based on location, to be selected during Check Out.

Your order will be delivered to the inside of your residence. If your delivery requires the order to be brought up or down stairs, please refer to additional charges below. If your delivery has elevator access and/or no stairs are involved, this is the option to select. We will deliver the order to the specified area at your location. Please refer to "Extras" listed below for the total options available. Again, the base fee is selected during the check out process.

WHITE GLOVE DELIVERY EXTRAS

Only available for orders with White Glove Delivery.

These are options only to be selected when your base delivery is White Glove. You will still need to select White Glove Delivery during Checkout. None of these options are applicable to Curbside Delivery. Please select from the options below.

*For Christmas Tree Set Up with Lights, the string lights are included in the price. Choice of White or Multi color.